Mark DeBoo was promoted to CEO of All-American Roofing in May 2005. The company is a stand-alone corporation derived from All-American Exterior roots. DeBoo moved to Charlotte from Illinois in 1999 to co-found the roofing company. He immediately found success. Sales were brisk that first summer, surpassing DeBoo’s and his partners' estimates. Thanks to DeBoo’s customer service innovations, All-American Roofing experienced high marks for customer satisfaction. Today, All-American Roofing serves clients in both the residential and commercial development industry. Growth has been so phenomenal that DeBoo plans to spend this year paring back his least-profitable clients in an attempt to stay within projected growth models and improve the bottom line.
About this Episode
In this episode Mark Oppedisano discusses:
Early childhood
The early days
Starting a company at 21
Deciding to go back and work for a larger corporation
Growing a company
Studying the best spots to start All American
Customer service innovations
Networking through the Chamber
Giving back to the community
Finding an investment partner
Importance of reputation
"One thing I wanted to mention to anybody who wanted to start a business, I think it's really important to give back some to the community because anything that helps the community really helps your business too. It brings more businesses into your community... and to support what's in your area."
Mark DeBoo was promoted to CEO of All-American Roofing in May 2005. The company is a stand-alone corporation derived from All-American Exterior roots. DeBoo moved to Charlotte from Illinois in 1999 to co-found the roofing company. He immediately found success. Sales were brisk that first summer, surpassing DeBoo’s and his partners' estimates. Thanks to DeBoo’s customer service innovations, All-American Roofing experienced high marks for customer satisfaction. Today, All-American Roofing serves clients in both the residential and commercial development industry. Growth has been so phenomenal that DeBoo plans to spend this year paring back his least-profitable clients in an attempt to stay within projected growth models and improve the bottom line.
